Avaya Customer Happiness Index and Behavior Pattern Analytics is Named a 2018 Gold Edison Award Winner
Dubai, Uae (ots/PRNewswire) - Awards Celebrate 31 Years of Honoring Innovators and Innovation
Avaya Holdings Corp. (NYSE: AVYA). The Avaya Happiness Index on Blockchain (https://www.avaya.com/en/videos/happiness-index-on-blockc hain/1_fi1rnx2o/), which securely collects and automatically analyzes customer interaction data from multiple sources across all channels in real time, was voted a Gold Winner for innovation at the April 11th event at The Capitale in New York City. Ahmed Helmy, Director, Advanced Solution!-->…